Retail operations, rebuilt AI‑first.

Replenishment, merchandising, vendor management, store operations, and returns: the work between the plan and the shelf. We map how it actually runs across your stores, DCs, and vendors, then rebuild it.

bring us a process →

The plan meets the shelf every day. Somebody closes the gap.

The planogram says one thing, the shelf says another. The PO says the vendor ships Tuesday; the ASN says otherwise. The promotion is set up in one system and priced in a second.

Store teams, buyers, and vendor managers spend their days closing those gaps by email, spreadsheet, and phone. The gaps are the job, and nobody can see them all at once.

The result is a business that is right in every system and still out of stock on aisle nine.

What we rebuild in retail operations.

01
Replenishment and allocation exceptions
Out-of-stocks and overstocks caught at the DC and the vendor, with the reorder or the transfer already proposed.
02
Vendor onboarding, POs, and compliance
New vendors set up, POs confirmed, ASNs reconciled, and compliance issues chased the day they appear.
03
Merchandising and planogram execution
Resets and planogram changes tracked from plan to shelf, with the exceptions surfaced by store.
04
Store task management and compliance
One list per store, drawn from every system that generates work, with completion evidence attached.
05
Returns, chargebacks, and disputes
Claims assembled from the record and disputed with the evidence, not the memory.
06
Promotions and pricing changes
Setup checked across systems before go-live, and mismatches caught before the customer does.
THE RESULT

Buyers buy. Stores sell. Nobody chases.

What changes for the people running it. It starts the same way everywhere: process interviews, then the map, then the first process live.

How an engagement runs →
Out-of-stocks are caught at the DC, not by the customer.
Vendor exceptions are chased the day they appear.
Store teams get one list, not five systems.
Buyers spend the week on assortment, not on tickets.

Bring us one category you want to transform.

Show us how it runs today across stores, DCs, and vendors, and where it hurts. We'll do a process audit, and work together to decide what should be rebuilt first.