Transformation, end to end, in weeks instead of years.

  1. 01Maphow the work actually runs, and the decisions behind it
  2. 02Rebuildone process at a time, on your systems
  3. 03Runmanual work automatic, judgment stays with your team

Why weeks, not years.

Delivered by forward-deployed engineers from Palantir who have done this inside some of the largest enterprises in the US.

01
AGENTS DO THE MAPPING

From a few interviews, our agents build a map of how your processes actually run. In days, not months.

02
NOTHING TO MIGRATE

We build on top of the systems you already have. No lengthy migration.

03
ADOPTED, NOT PUSHED

We iterate on the new workflow with a few key users until it is simple enough that they adopt it on their own.

04
CHANGE MANAGEMENT THROUGHOUT

We produce the documentation, training videos, and guidance that make the switch to the new process smooth.

How an engagement runs.

WEEK 0
Process interviews.

We sit with the people who run the process and learn how it actually works, step by step.

WEEK 2
The map.

You get a clear picture of the process as it runs today, and together we pick the first thing to rebuild.

WEEK 6
First process live.

We keep iterating with your team until they have fully adopted what we build.

ONGOING
Process by process.

Each one we rebuild makes the next one quicker, until the department runs this way.

EVERY BUILD IS SHAPED TO THE BUSINESS, ITS DATA, AND ITS SITUATION.

One process, before and after.

TODAY · 01 / 06A request arrivesSomeone checks the portal and the inbox every day, triages by hand, and routes it to the right team.
TODAY Request arrives Shared inbox Front-line team Senior approver Coordinator Past work (drives) Tracker Operations Chat threads Vendors Vendor input (email) Go / no-go, pricing Response goes out CHECKED BY HAND, EVERY DAY ROUTED BY HAND CONTEXT REBUILT FROM THE THREAD SEARCHED FOLDER BY FOLDER STATUS RETYPED INTO A TRACKER EMAIL, THEN CHAT, THEN A CALL WAITS ON A BUSY CALENDAR QUOTES CHASED ONE BY ONE PRICED FROM PAST BIDS, ADJUSTED BY HAND LESSONS STAY WITH WHOEVER DID THE WORK Request arrives CUSTOM APP, BUILT FOR YOUR PROCESSReads and understands itthe day it lands Bid / no-bid decisionLEADERSHIP · BY EMAIL Conflict found: client reply draftedACCOUNT LEAD · FOR APPROVAL, BY CHAT Market intel for this opportunityFRONT-LINE TEAM · BY CHAT Assign a proposal leadPROPOSAL LEAD · BY EMAIL ACTION ITEMS EXTRACTED, EACH WITH AN OWNER Leadership Account lead Front-line team Proposal lead IN THE CHANNELS PEOPLE ALREADY USE ANSWERS COME BACK TO ONE PLACE ONE PROMPT Evidence packetSIMILAR BIDS · PAST QUOTES · PRICE-TO-WIN ASSEMBLED AUTOMATICALLY, DEFENSIBLE LINE BY LINE Decision Response out KEPT FOR NEXT TIME WITH THE EVIDENCE
PEOPLE DOCUMENTS & EMAIL MANUAL STEPS AND WAITING FOLLOW-UPS WHAT TERMINAL USE TAKES OVER
ILLUSTRATIVE BID PROCESS
  1. A request arrives
  2. It is handed to a coordinator
  3. The coordinator gathers what exists
  4. Questions go to the people who know
  5. Inputs come in one by one
  6. A decision, and a response
  7. A request arrives
  8. Action items become tasks
  9. Tasks reach people where they work
  10. The lead asks once
  11. People do the judgment work

Built to work with the systems you already have.

We read from your systems, write back to them, and connect them into one process. Nothing to replace.

SOC 2 · IN PROGRESS Deployed to your cloud.
DATA WAREHOUSESnowflake, BigQuery SCHEDULEPrimavera P6, MS Project SYSTEM OF RECORDSAP, NetSuite, Dynamics CRMSalesforce, HubSpot SPREADSHEETSExcel, Google Sheets EMAIL & CHATOutlook, Slack, Teams DOCUMENTSSharePoint, Drive, PDFs PEOPLEWhoever runs the work TERMINAL USEYour process, end to end
THE RECORD · BID PROCESS DECISION REASON GIVEN EVIDENCE No bid LEADERSHIP · BY EMAIL Margin under threshold, capacity committed through Q3 3 SIMILAR BIDS P6 CAPACITY Approved, with edits ACCOUNT LEAD · BY CHAT Lead time quoted at eight weeks, not six VENDOR QUOTE PAST LEAD TIMES Escalated OPERATIONS · EXCEPTION Quote is 18% above the last four purchase orders LAST 4 POs PRICE HISTORY Pricing approved SENIOR APPROVER Price to win within 4% of the last two wins PRICE TO WIN LAST 2 WINS

We build the foundations, not just the agents.

  1. 01A UNIFIED DATA LAYERWe build a unified data layer that connects every key system behind your process, so the work runs on one clean picture of what is true.
  2. 02A BENCHMARK OF YOUR JUDGMENTAs people work, the rebuilt workflow keeps a record of every call: what was decided, by whom, why, and on what evidence. That record becomes the benchmark.
  3. 03AGENTS TESTED AGAINST ITEvery agent we build is tested against that benchmark before it handles anything on its own. Your team sets the standard, decides what gets handed off, and keeps the calls that need judgment.

Bring us one process you want to transform.

Show us how it runs today and where it hurts. We'll start with one, map the rest, and decide together what gets rebuilt first.

COMPANY
HOME HOW IT WORKS ABOUT CONTACT
RESOURCES
BLOG
© 2026 TERMINAL USE, INC. DALLAS, TEXAS ASHBURN, VIRGINIA COLUMBUS, OHIO